manufacturing DMF engineer

Customer Support and Office Administrator

Department: Admin / Finance

Reporting to: Office Manager

Location: This role is based on the company premises in Mitchelstown, Co. Cork.

Duration: Permanent / Full time / 39 hour week

Remuneration: Salary negotiable and competitive

Other benefits: Productivity bonuses / Pension scheme / Sick pay scheme / Half-day Friday / Modern
purpose-built factory and facilities / Free car-parking / Convenient location / Minimal traffic / Low-
stress commute / Educational assistance

Job Summary:

In this role, you’ll be a key part of our day-to-day operations, supporting both our customers and
internal teams. Here’s what you’ll be doing:

Your Main Responsibilities

  • Responding to customer queries by phone and email with professionalism
  • Preparing quotes, processing orders, and handling shipping documentation for both national and international deliveries
  • Assisting with import/export shipping and customs paperwork
  • Keeping our sales order database up to date
  • Maintaining a tidy and efficient filing system
  • Supporting finance tasks with data entry and purchase order creation
  • Maintaining document control and ensuring everything is in order
  • Welcoming visitors and answering calls in a friendly, helpful manner
  • Providing admin support to our management team
  • Organising travel arrangements and coordinating logistics
  • Keeping the office stocked with stationary supplies and canteen supplies
  • Liaising with cleaning staff and contractors
  • Collaborating with other departments daily
  • Pitching in with general admin tasks as needed

What We’re Looking For

We’d love to hear from you if you’re:

  • Energetic, positive, and ready to take initiative
  • Flexible and able to juggle multiple tasks
  • Business-savvy with a good sense of priorities
  • A great communicator who enjoys working with people

Qualifications and Skills:

  • Proven experience working in an office environment.
  • Proficiency in Excel and Sage is an advantage.
  • Demonstrate a high level of attention to detail, strong organisational skills, and a willingness to learn.
  • Good communication and teamwork abilities.
  • Ability to work independently with minimal supervision.
  • Time management and ability to handle multiple tasks efficiently.

Experience:

  • Minimum 1–2 years of experience in an office environment.

Apply Now

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